Privacy and Data Policy
privacy and data policy
HandheldSound collects and retains data provided by you (the customer) for the sole purpose of delivering your digital goods (paid purchases and/or Freebies).
When you redeem products from us we retain your Email address, first and last name. This information goes into a contact database so that we can let you know about product updates, news or promotions. We don’t arrive at your inbox too often, and it’s only on rare occasions that you’ll hear from HandheldSound more than once every month or so.
You can opt out at any time!
We also provide a way for you to join our mailing list whether you have licenses or not by completing our mailing list online form. Please note that we only ask your email address and name. We do not collect your physical address, phone number or any other personal information for the mailing list.
personal data collection and services we employ
further explanation about personal data
The Personal Data collected is used to provide the user with services and to sell digital goods, including payment, digital delivery, and the user’s ongoing access to digital goods. This Website does NOT directly handle or store payment information, as those are conducted by the payment processors themselves and such information is not accessible to this Website to ensure greater security.
We use Continuata as a processor of information to facilitate and manage the downloading of content.
If you created a user account, you may log in to view all your information stored on our server. What you see in this area (email, physical address if any, purchase history) is the entirety of the data we store.
You may also email us at firstname.lastname@example.org or use our Contact Form and we can provide the raw data above as it is exported from our eCommerce platform (WooCommerce).